Commercial Debt Collectors
Commercial debt collection is the process of recovering unpaid invoices between businesses (B2B). Unlike consumer collection, B2B collection focuses on maintaining business relationships while still achieving payment—because today's slow payer might be tomorrow's best customer.
This page is general information, not legal advice. Collection practices vary by state and jurisdiction—consult qualified counsel for your specific situation.
Last updated:Operating worldwide with offices in Miami, Dubai, São Paulo, Zurich, London, Istanbul
Industries We Serve
We handle B2B debt collection across industries, with particular expertise in these sectors:
How We Approach B2B Debts
Our five-step process balances persistence with professionalism.
Understand Your Relationship
We learn about your history with the debtor, the nature of the dispute (if any), and your goals—full recovery, partial settlement, or relationship preservation.
Debtor Research
We verify the debtor's current status, key contacts, payment patterns, and any known financial issues before first contact.
Professional Outreach
Contact via phone, email, and formal letters with escalating urgency. We represent your interests while maintaining professional tone.
Negotiation & Resolution
If the debtor responds, we negotiate payment—full amount, payment plan, or settlement—and document all agreements.
Escalation Recommendation
If amicable collection fails after 60-90 days, we recommend next steps: legal action, write-off, or alternative approaches based on viability.
What We Need From You
Complete documentation strengthens your case. Provide as much as possible:
- Signed contract, purchase order, or statement of work
- All invoices with dates, amounts, and payment terms
- Proof of delivery or service completion
- Email correspondence regarding the debt or dispute
- Any partial payments received
- Credit application or terms agreement (if applicable)
- Debtor's full legal entity name and current contact information
- History of previous collection attempts (if any)
Realistic Expectations
Fresh debts (under 90 days): Highest success rates. Debtors often pay quickly once a professional third party is involved.
Aged debts (90-180 days): Good recovery potential, may require payment plans or settlements.
Old debts (180+ days): Lower success rates. May require legal action. We'll give honest assessment of viability.
No guarantees. We can't promise specific recovery rates—success depends on debtor solvency, documentation strength, and willingness to pay. We're transparent about case viability during assessment.
When Commercial Collectors Are NOT Right
- Consumer debts—we specialize in B2B only
- Debts under $1,000 (cost-effectiveness threshold)
- Cases where you've already damaged the relationship beyond repair
- Debts past the statute of limitations in relevant jurisdiction
- Situations requiring immediate legal action (use Legal Escalation instead)
US Coverage
We collect B2B debts across all 50 states. State-specific pages with local regulations:
Frequently Asked Questions
Interactive Collection Tools
Use these diagnostic tools to optimize your collection strategy.