Video Guides

    Expert insights on B2B debt collection strategies, regional recovery approaches, and industry-specific invoice collection techniques.

    246 videos

    How to Know If Your Collection Agency Is Any Good

    How to Know If Your Collection Agency Is Any Good

    The fee is not the question. The first 48 hours is the answer.

    Can I Collect a Debt Without a Signed Contract?

    Can I Collect a Debt Without a Signed Contract?

    No signed contract doesn't mean no case. The evidence that actually counts in court.

    Trade Credit Insurance Does Not Replace a Collection Agency

    Trade Credit Insurance Does Not Replace a Collection Agency

    Credit insurance covers the loss. A collection agency recovers the money. Two different objectives.

    My Client Abroad Says They'll Pay Next Month

    My Client Abroad Says They'll Pay Next Month

    Next month is a direction, not a date. How to tell a genuine delay from a stalling tactic.

    Is an €8,000 Cross-Border Debt Worth Chasing?

    Is an €8,000 Cross-Border Debt Worth Chasing?

    An €8,000 write-off at 10% margin costs €80,000 in new sales to replace.

    The Debt Is Disputed — Now What Changes

    The Debt Is Disputed — Now What Changes

    The route changes. The destination does not.

    The Debtor Who Pays Everyone Except You

    The Debtor Who Pays Everyone Except You

    That is not insolvency. That is a priority list, and you are not on it.

    When Collection Saves the Relationship

    When Collection Saves the Relationship

    Not despite the process. Because of it.

    The Company That Owes You No Longer Exists

    The Company That Owes You No Longer Exists

    The debt does.

    Your Debtor Just Discovered a Pandemic

    Your Debtor Just Discovered a Pandemic

    Force majeure does not mean "I don't feel like paying."

    Your Debtor Has Assets in Three Countries

    Your Debtor Has Assets in Three Countries

    Sue in the wrong one and you win a judgment you cannot enforce.

    Why Your Contract Failed Before Your Invoice Did

    Why Your Contract Failed Before Your Invoice Did

    The unpaid invoice is the symptom. The contract was the cause.

    What Happens When Collection Fails

    What Happens When Collection Fails

    You lose the money. You do not lose the options.

    Collecting From Hospitals Abroad: The 97-Day Problem

    Collecting From Hospitals Abroad: The 97-Day Problem

    Hospitals do not pay late. They pay on a different calendar.

    Currency Risk on International Invoices

    Currency Risk on International Invoices

    By the time you collect, it might not be.