B2B Debt Collection for Technology & SaaS Companies
Specialized recovery for software companies, SaaS providers, and IT service firms dealing with unpaid subscriptions, implementation fees, and licensing disputes.
Why Technology & SaaS Companies Trust Us
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Read the story
São Paulo, a tech conference keynote. The COO tells the audience that the software changed his company. Three weeks later, his company stops paying for it.
Kadri Tamm, CFO of Lumo Analytics in Tallinn, is owed €96,000 on a 12-month contract. Day 30: the invoice is 'being reviewed internally'. Day 44: she follows up after lunch as he wakes up. Day 58: the board asks whether Brazil is churn or debt.
The excuse: the software doesn't meet specifications, and they cancelled. His team logged in fourteen thousand times that month. Mikk, the CTO, offers to switch their dashboards to Comic Sans. They do not do that.
Kadri calls Beatriz Costa, a local collector in São Paulo. Beatriz reads the subscription agreement (no cancellation for convenience; remaining fees fall due), pulls the signed user-acceptance sign-off, and pulls the usage logs.
Day 16: paid in full. Then the customer asked to upgrade, annual and paid upfront. Lesson: software accepted and used in production has been delivered.
A Collecty film. © Collecty, www.cllcty.com. Reproduction without permission is not allowed. All characters and companies are fictional. General information, not legal advice.
Common Technology & SaaS Debt Scenarios We Handle
Enterprise client cancels annual contract after 3 months
Implementation fees unpaid despite successful deployment
Customer claims software didn't meet specifications
Startup goes silent on monthly SaaS payments
Reseller owes for licenses already activated
How We Recover Technology & SaaS Debts
1. Case Assessment
We analyze your technology & saas debt, review documentation, and develop a customized recovery strategy.
2. Strategic Outreach
Our specialists contact the debtor using industry-specific knowledge and local expertise for international cases.
3. Recovery & Resolution
We negotiate payment terms, arrange settlements, and ensure funds are recovered while protecting business relationships.
German SaaS Company Recovers $156K from Brazilian Client
German SaaS Company Recovers $156K from Brazilian Client
Challenge: A German enterprise software company had $156K outstanding from a Brazilian client who cancelled their 3-year license agreement after 8 months, citing local compliance requirements.
Solution: We reviewed the contractual compliance obligations and found the client had approved the implementation in writing. Our São Paulo partner negotiated a settlement for 80% of the outstanding amount, avoiding lengthy Brazilian court proceedings.
"The Brazilian legal system can take years. Collecty recovered 80% in just over two months—far better than expected given the age of the debt."
Technology & SaaS Debt Collection FAQ
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