Amicable Collectors
Amicable collection means recovering unpaid invoices through professional negotiation rather than legal threats. We contact your debtor, negotiate payment (or payment plans), resolve disputes, and collect—while preserving your business relationship for future opportunities.
This page is general information, not legal advice. Consult qualified counsel for your specific situation.
Last updated:Operating worldwide with offices in Miami, Dubai, São Paulo, Zurich, London, Istanbul
Why Start With Amicable
Legal action is expensive and slow. Amicable collection often resolves debts faster and cheaper.
Preserves Relationships
Professional but diplomatic outreach keeps the door open for future business.
Lower Cost
No legal fees, court costs, or prolonged timelines. Faster resolution means lower costs.
Faster Resolution
Many debtors pay once a professional third party gets involved. No court delays.
Less Adversarial
Negotiation and payment plans instead of demands and lawsuits.
Amicable Methods We Use
Professional techniques that get results without burning bridges.
Professional Contact
Polite but firm phone calls, emails, and letters with clear payment expectations and deadlines.
Payment Plan Negotiation
When full immediate payment isn't possible, we structure manageable installments the debtor can sustain.
Dispute Mediation
If there's a legitimate dispute about quality, delivery, or terms, we work to understand both sides and find resolution.
Deadline-Driven Sequences
Structured outreach with clear escalation points—giving debtors every chance to pay before escalation.
What We Need From You
Provide what you have—more documentation means stronger position:
- Contract, purchase order, or terms of service
- All invoices with dates and amounts
- Proof of delivery or service completion
- Email correspondence about the debt
- Any partial payments already received
- Debtor contact information (names, emails, phone)
- History of your own collection attempts
When Amicable Collection Works Best
- The debtor is slow but not hostile—they acknowledge owing you
- You want to preserve the business relationship for future work
- The debt is relatively fresh (under 120 days)
- There may be a dispute that needs resolution before payment
- You haven't exhausted your own collection efforts yet
- The debtor has historically paid (just slowly)
When NOT to Use Amicable Collectors
- Debtors who've been completely unresponsive for 6+ months
- Hostile debtors who refuse to engage
- Cases requiring immediate legal action (injunctions, asset freezes)
- Debts past the statute of limitations
- Consumer debts—we focus on B2B only
- When you've already severely damaged the relationship yourself
Frequently Asked Questions
What Happens If Amicable Doesn't Work
If a debtor won't pay despite our best amicable efforts, we'll recommend next steps:
- Legal escalation — if the debt amount justifies legal costs and the debtor has assets
- Settlement offer — accept a reduced amount to close the matter
- Write-off recommendation — if collection is unlikely to be cost-effective
Interactive Collection Tools
Use these diagnostic tools to prepare for amicable collection.