B2B Debt Collection for Logistics & Freight Companies
Expert debt recovery for carriers, freight forwarders, and logistics providers dealing with unpaid freight bills, accessorial charges, and broker disputes.
Why Logistics & Freight Companies Trust Us
Gnome Alone: a one-minute case file
Read the story
Port of Miami. One container, forty thousand garden gnomes. Delivered, signed for, never paid for.
Siobhan Brennan runs Brennan Freight Forwarding in Dublin and is owed $38,400 by Duke Marlowe, a freight broker whose office is Suite 12 at a car wash. Day 32: his mailbox is full. Day 48: an auto-reply says they have moved. Day 61: the ops meeting asks about the gnome money.
The excuse: the proof-of-delivery signature is fake. It was signed by his own warehouse manager. Declan, the new intern, wants to post the gnomes on LinkedIn. He is asked to put the phone down.
Siobhan calls Ray Alvarez, a local collector in Miami. Ray looks up the broker's registration and its $75,000 surety bond, assembles the rate confirmation, bill of lading, signed POD and detention notice, and files a claim against the bond.
Day 19: paid in full. Then Duke booked three more containers, payment before loading. Lesson: US freight brokers must carry a surety bond, and a complete paper file makes it usable.
A Collecty film. © Collecty, www.cllcty.com. Reproduction without permission is not allowed. All characters and companies are fictional. General information, not legal advice.
Common Logistics & Freight Debt Scenarios We Handle
Broker hasn't paid after 60+ days post-delivery
Shipper refuses to pay detention and demurrage
Customer disputes POD signature authenticity
Load was rejected but partial payment owed
Freight forwarder owes for multiple shipments
How We Recover Logistics & Freight Debts
1. Case Assessment
We analyze your logistics & freight debt, review documentation, and develop a customized recovery strategy.
2. Strategic Outreach
Our specialists contact the debtor using industry-specific knowledge and local expertise for international cases.
3. Recovery & Resolution
We negotiate payment terms, arrange settlements, and ensure funds are recovered while protecting business relationships.
UK Forwarder Recovers $287K from UAE Shipping Agent
UK Forwarder Recovers $287K from UAE Shipping Agent
Challenge: A UK freight forwarder was owed $287K by a UAE shipping agent for multiple consolidated shipments. The agent became unresponsive, and the forwarder had no local presence to pursue the debt.
Solution: Our Dubai-based partner initiated immediate contact using local business protocols. We verified the agent's financial standing and presented a clear legal pathway. Full payment was received within 32 days to avoid legal proceedings.
"Getting 100% recovery from a UAE debtor we couldn't even reach—Collecty's local knowledge made all the difference."
Logistics & Freight Debt Collection FAQ
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