US Manufacturer Recovers €430K from German Distributor
1The Challenge
A US-based industrial equipment manufacturer had €430K outstanding from a German distributor who claimed product defects. Internal collection attempts failed, and the relationship had deteriorated.
2Our Solution
We analyzed the original specifications and acceptance testing documentation, which proved the equipment met all contractual requirements. Our German partner arranged face-to-face meetings and negotiated a structured payment plan while preserving the business relationship.
The Result
Recovered 96% of the outstanding debt (€412,800) in just 47 days.
"We thought this debt was lost. Collecty not only recovered 96% but actually helped repair our relationship with the distributor. They're now paying on time."