Net 60 stretched to Net 180 and your Bucharest contact says "waiting for payment from German OEM"—for the eleventh time. You've sent seventeen follow-ups across languages, but the procurement director who approved your automotive components is now "escalating to management" and nobody else will commit to a payment date despite clear delivery confirmations and quality acceptance.
The invoice references a Bucharest S.R.L., but they redirect you to their Timișoara factory. Timișoara says headquarters handles vendor payments. Entity confusion across Romanian operations—and your invoice sits unpaid in RON while they announce new production lines and German automotive contracts.
You have the purchase orders, delivery notes, quality certificates, and email acceptance—mix of English, German, and Romanian documentation. They've gone silent for 125 days, and you're not sure if this is a genuine supply chain payment cascade from German OEMs, a Romanian business culture delay, RON currency timing concerns, or whether "waiting for customer payment" is indefinite. This is where Romania commercial debt collector expertise with EU mechanisms matters.
Pain Points We Fix
If this sounds familiar, you're in the right place:
- Net 60-90 terms routinely drift to Net 120-180+ with "waiting for customer payment" accepted as normal Romanian manufacturing practice
- Quality disputes appear only after payment requests (specifications, tolerances, "additional testing required")
- Entity confusion: Bucharest S.R.L. headquarters vs Cluj/Timișoara operations (nobody owns the invoice)
- Decision-maker who approved is now "escalating to management" and won't commit to dates
- Evidence scattered: POs (German), delivery notes (Romanian), quality certs (English), email approvals (mixed languages)
- RON currency volatility vs EUR contracts—timing delays blamed on exchange rate optimization
- Language barriers: Romanian documentation required for legal proceedings despite English/German business communication
What We Do Differently
- Evidence pack assembled in first 48 hours (POs, delivery confirmations, quality acceptance—organized across languages)
- Entity and decision-owner mapping across Romanian locations (who actually controls payments in Bucharest, Cluj-Napoca, Timișoara)
- Industry-aware, multilingual outreach (we work manufacturing, IT, agriculture—understanding Romanian business culture and German supply chain dynamics)
- Quality dispute reconstruction when "specification not met" or "further testing" disputes appear
- Romanian civil law and EU-aware escalation routing (Romanian courts, European Payment Order, relationship preservation strategies)
- Documented reporting cadence (you know what's happening across time zones, why, and what's next—in English)
Collecty works Romania B2B files from €10K to €2M+, across manufacturing, IT outsourcing, agriculture, and logistics—evidence-first, multilingual-capable across Bucharest, Cluj-Napoca, Timișoara, Iași, and Constanța.
The Romania Manufacturing Protocol™
5-phase collection for Romanian B2B via Ordonanță de plată
Verify company via Registrul Comerțului (ONRC), map SRL structure.
- Pull ONRC extract
- Check for insolvență flags
- Identify administrator signing authority
Build Romanian-compliant evidence with interest per Codul civil.
- Calculate dobândă penalizatoare (penalty interest)
- Index factură + aviz de expeditie
- Prepare contract and CGV terms
Calibrated outreach in Romanian respecting business culture.
- Initial somație in Romanian
- Phone follow-up to contabilitate
- Escalation to director financiar
Pre-legal somație with explicit timeline.
- Send somație via scrisoare recomandată
- Reference Codul civil provisions
- Set 15-day response deadline
Route via Ordonanță de plată or Tribunalul.
- Ordonanță de plată for B2B claims
- Tribunalul for commercial disputes
- Coordinate with avocat
⚖️ Route via Ordonanță de plată or Tribunalul
Romanian Business Cities: Payment Patterns
| City | Primary Industries | Payment Culture | Collection Insight |
|---|---|---|---|
| Bucharest | Finance, IT, Services, HQ operations | Net 60-90 common; corporate bureaucracy | Capital has formal processes—navigate approval chains |
| Cluj-Napoca | IT/Software, Tech outsourcing | Net 45-60 typical; Western-influenced | Tech hub—often faster payment culture than traditional manufacturing |
| Timișoara | Automotive, Manufacturing, German investment | Net 60-90; supply chain dependent | German OEM relationships—payment cascades common |
| Iași | IT, Electronics, Services | Net 45-60; growing tech sector | Eastern hub—building Western business practices |
| Constanța | Logistics, Port services, Agriculture | Net 60-90; trade-dependent | Port city dynamics—seasonal cash flow patterns |
How Romania Collection Works: 5-Step Process
- VERIFY — Validate contracts, delivery acceptance, and documentation across languages (Romanian, English, German)
- MAP — Identify actual decision-owners across Romanian cities and German/EU parent connections
- CONTACT — Initiate structured Romania-aware outreach (understanding manufacturing culture, RON currency, language preferences)
- ESCALATE — Route to Romanian courts or European Payment Order with proper documentation and translations
- RESOLVE — Settle or enforce through Romanian/EU legal mechanisms
Romania Payment Pattern Recognition
🟢 HIGH RECOVERY
- Established Romanian S.R.L. company
- Clear delivery/quality acceptance documented
- IT/Tech sector (Cluj-Napoca)
- Net 60 terms, 75-90 days overdue
🟡 MODERATE COMPLEXITY
- Manufacturing with German OEM dependencies
- "Waiting for customer payment" delays
- RON/EUR currency timing cited
- Net 90+ terms, 120-150 days overdue
🔴 REQUIRES STRATEGY
- Multi-entity supply chain structure
- Quality/specification disputes
- Language barrier complications
- Net 120+ terms, 180+ days overdue
Romanian Legal Framework: High-Level Overview
Requirements vary—consult local Romanian counsel for specific situations.
- Statute of Limitations: Generally 3 years for commercial claims under Romanian Civil Code
- EU Membership: European Payment Order available for cross-border B2B collection
- Civil Law System: Continental European framework with codified procedures
- Language Requirements: Romanian documentation required for court proceedings
- Currency: RON (Romanian leu)—not Eurozone despite EU membership
- Statutory Interest: EU Late Payment Directive implemented (rate varies with NBR reference)
Industry Scenarios: Romanian Market
🚗 Automotive/Manufacturing
Common Issue: German OEM payment cascades—"waiting for customer payment"
Fix: Separate their OEM relationships from contractual obligations to you
💻 IT Outsourcing
Common Issue: Scope creep disputes and milestone acceptance timing
Fix: Document sprint approvals and deliverable sign-offs across project tools
🌾 Agriculture/Food Processing
Common Issue: Seasonal cash flow patterns and quality disputes
Fix: Time collection efforts with harvest/processing cycles; document quality acceptance
📦 Logistics/Distribution
Common Issue: Cross-border documentation complexity
Fix: Organize CMR notes, delivery confirmations, and acceptance across borders
Romania Soft-to-Firm Pack: Communication Templates
Template 1: Initial Romania Manufacturing Reminder
Subject: Factura [NUMBER] – Actualizare Status Plată / Invoice Payment Status Dear [Name],
Frequently Asked Questions
How long does Romania B2B debt collection typically take?
Most Romanian commercial files resolve within 90-150 days through amicable collection. Court proceedings add 12-24 months depending on complexity and documentation.
Is the European Payment Order applicable for Romania collections?
Yes—for cross-border EU claims. If you're based in another EU member state collecting from a Romanian company, EPO provides an expedited mechanism without full court proceedings.
What about RON currency volatility affecting collections?
RON fluctuates against EUR. We address currency timing as a separate issue from payment obligation—contract terms define payment regardless of FX optimization attempts.
Do I need Romanian language documentation for courts?
Yes. Romanian courts require Romanian documentation. We help organize translations and ensure proper certification for legal proceedings when required.
What if my debtor cites "German OEM payment delays"?
Their customer payment issues don't change your contractual terms. We help separate German supply chain challenges from their obligations to you.
What's the statute of limitations for Romanian B2B debt?
Generally 3 years from when payment became due under Romanian Civil Code—shorter than many EU countries. Don't delay collection efforts.
Can you help with IT outsourcing collections from Cluj-Napoca?
Yes. Cluj IT companies typically have Western-influenced payment practices. We understand agile milestone disputes and scope creep dynamics in software projects.
How does Romanian business culture affect collections?
Relationship-based culture with bureaucratic elements. Patience matters, but structured escalation with clear documentation works. We balance firmness with cultural awareness.
Ready to Collect Your Romanian Invoices?
Romania's position as an EU manufacturing hub, combined with European Payment Order access and growing IT sector, creates structured opportunities for B2B collection—when you understand RON currency dynamics, language requirements, and manufacturing supply chain culture.
For international B2B collection services across Romania and the EU, or to explore our Eastern European locations, start with a triage call.
Get Your Romania Collection Roadmap
Fast triage in 10 minutes. Evidence-first approach. Multilingual capability.
Start Assessment →Sarah Lindberg
International Operations Lead
Sarah coordinates our global partner network across 160+ countries, ensuring seamless cross-border debt recovery.


![Hong Kong Debt Collection Agency: Asia Trade Hub B2B Guide [2026]](/images/blog/hong-kong-debt-collection-agency-hero.jpg)
