Debt Collection Agency Italy
Professional B2B debt recovery services across all Italian regions. From Milan to Rome, Turin to Naples—we help international creditors recover outstanding commercial debts efficiently.
We recover unpaid B2B invoices from Italian companies through structured amicable collection and, when necessary, legal escalation via Italy's decreto ingiuntivo or civil courts. Our approach combines local market understanding with EU enforcement capabilities.
Italian Legal Framework
Debt Collection by City
Select a city for location-specific guidance on commercial debt recovery:
Lombardy
Capital
Piedmont
Tuscany
Campania
Emilia-Romagna
City-specific pages coming soon. Contact us for immediate assistance with any Italian location.
Who This Service Is For
Exporters with Italian Buyers
Companies selling goods or services to Italian businesses facing payment delays
Businesses with Italian Subsidiaries
Groups managing receivables from Italian operations or partners
Suppliers to Italian Industries
Manufacturers and service providers in fashion, automotive, machinery, or food sectors
Professional Services Firms
Consultancies, agencies, and B2B service providers with outstanding Italian invoices
What We Collect
In Scope (B2B Only)
- Commercial invoices between registered businesses
- Trade credit and supply agreements
- Professional service fees
- Outstanding balances from Italian distributors
- Cross-border B2B transactions
Not In Scope
- Consumer debts (B2C)
- Employment disputes or salary claims
For consumer debt matters, we recommend contacting a licensed Italian debt collection agency specializing in B2C recovery.
How the Process Works
Case Assessment
AnalysisWe review your documentation and the debtor's situation to determine the optimal recovery approach for Italian jurisdiction.
Amicable Contact
AmicableProfessional outreach in Italian through calls, emails, and formal letters to negotiate payment.
Learn more about amicable recoveryEscalation Review
EvaluationIf the debtor is unresponsive, we assess whether legal action via the decreto ingiuntivo or ordinary courts is viable.
Legal Action
LegalWhen appropriate, we coordinate with Italian lawyers to file claims and pursue judgment enforcement.
Learn more about legal recoveryRecovery & Reporting
ResolutionFunds collected are transferred to you promptly with full documentation of all actions taken.
What Makes Italy Cases Different
Extended Payment Culture
Italian businesses commonly operate with 60-90 day payment terms. Late payment is culturally accepted in many sectors, requiring persistent but diplomatic follow-up.
Decreto Ingiuntivo Advantage
Italy's fast-track payment order (decreto ingiuntivo) allows uncontested claims to proceed quickly without a full trial, but requires properly documented invoices and contracts.
Regional Economic Variations
Significant differences exist between the industrialized North (Milan, Turin) and Southern regions. Business practices, payment reliability, and court efficiency vary by region.
Sector Concentration
Fashion, automotive, machinery, food production, and luxury goods dominate Italy's export economy. Each sector has characteristic payment patterns and seasonal variations.
EU Enforcement Framework
As an EU member, Italy participates in the European Payment Order system, enabling cross-border enforcement of judgments within the European Union.
Limitations: When Recovery May Be Difficult
- Debtors in concordato preventivo (pre-insolvency) have limited recovery prospects
- Very old debts (approaching the 5-year limit) may face statute of limitations challenges
- Small claims under €2,500 may not justify legal costs
- Court proceedings can be lengthy, particularly in Southern regions
We provide honest assessments of recovery prospects and never recommend pursuing cases where costs would exceed realistic recovery.
What to Submit
Complete documentation strengthens your case and enables faster recovery. Provide as much of the following as available:
Core Documents
- Signed contracts or purchase orders
- Commercial invoices (fattura) with payment terms
- Delivery notes or proof of service completion
- Communication acknowledging the debt
Debtor Information
- Company name and Partita IVA (VAT number)
- Registered address (sede legale) and trading address
- Contact details (phone, email)
- Known bank details if available
Payment History
- Record of partial payments made
- Previous payment reminders sent
- Any disputed items or credit notes
Supporting Evidence
- Email correspondence about payment
- Notes from phone conversations
- Any payment promises or plans agreed
Reporting & Transparency
You receive clear, consistent updates throughout the collection process:
Case Opened
Confirmation of receipt with initial assessment
Active Collection
Regular updates on contact attempts and debtor responses
Status Changes
Immediate notification of payments, disputes, or escalation needs
Case Closure
Final report with full action history and outcome summary
Direct Communication
Access your dedicated case manager by phone or email. No call centers or automated systems—speak with the person handling your case.
Pricing Model
Success-Based Collection Fees
Our amicable collection service operates on a contingency basis: you only pay when we successfully recover funds. No recovery, no fee.
- No upfront costs for amicable collection
- Fee percentage based on claim value and complexity
- Transparent quotes before any work begins
Legal Escalation Costs
If legal action becomes necessary, court fees (contributo unificato), and lawyer costs are discussed transparently before proceeding. We provide cost-benefit analysis and never recommend litigation where expenses would exceed realistic recovery amounts.
Learn about legal escalationFrequently Asked Questions
Related Italian Collection Guides
Explore our in-depth guides for specific Italian cities and industries:
Milan Collection Guide
Dispute-safe, evidence-first guide for Italy's financial capital and fashion hub.
Read guideRome Collection Guide
Myth-busting, evidence-first guide for the capital's government and administrative sectors.
Read guideItalian Manufacturing Guide
Comprehensive B2B collection for fashion, manufacturing, and food sectors across Italy.
Read guideInteractive Collection Tools
Use these diagnostic tools to assess your Italian collection case.
Ready to Recover Your Italian Receivables?
Get a free, no-obligation assessment of your case. We'll provide an honest evaluation of recovery prospects and recommended approach.