How do you collect from hospital systems?

We navigate complex hospital AP processes, identify the right contacts, and persist through bureaucratic delays. Hospital systems usually pay—they just need proper follow-up.

What about equipment return or defect claims?

We verify maintenance records, warranty claim history, and proper defect notification procedures. Equipment used beyond trial periods is generally not subject to return claims.

Can you handle pharmaceutical distribution disputes?

Yes, we understand pharma distribution agreements, pricing tiers, and chargeback processes. We verify claims against original contract terms.

How do you handle healthcare IT disputes?

We review implementation milestones, user acceptance testing, and go-live documentation. Systems in production use are evidence of accepted delivery.

Healthcare & Medical Debt Collection

B2B Debt Collection for Healthcare & Medical Companies

Specialized recovery for medical equipment suppliers, pharmaceutical distributors, and healthcare service providers dealing with B2B payment issues.

View Healthcare & Medical Case Studies

84%

Avg. Recovery Rate

55 days

Avg. Resolution Time

1,400+

Cases Handled

45+

Countries Covered

Why Healthcare & Medical Companies Trust Us

Hospitals and clinics delay vendor payments

Medical equipment financing disputes

Pharmaceutical distribution payment delays

Healthcare IT implementation disputes

Bed Rest: a one-minute case file

1 min · animated · no sound

Read the story

Mexico City. Two hundred hospital beds delivered in May. The invoice sits in the basement with ten approval stamps out of eleven.

Lars Holm, head of finance at Holm Medical in Aarhus, is owed $265,000 by Hospital Santa Clara. Day 45: the switchboard transfers him again. Day 70: the generic inbox confirms receipt. Day 88: his boss asks whether the hospital has paid.

The answer: 'Which invoice?' The purchasing director loves the beds and has never seen it. Søren, head of sales, suggests taking the beds back. There are patients in them.

Lars calls Diego Romero, a local collector in Mexico City. Diego finds the approval route (the eleventh approver retired in 2019), completes the three-way match of purchase order, invoice and delivery receipt, and gets the final approval.

Day 11: paid in full. Then the hospital ordered 150 beds for a new wing. Lesson: most hospitals pay; the invoice needs the right desk and a clean paper match.

A Collecty film. © Collecty, www.cllcty.com. Reproduction without permission is not allowed. All characters and companies are fictional. General information, not legal advice.

Common Healthcare & Medical Debt Scenarios We Handle

Hospital system owes for medical equipment delivered

Clinic disputes pharmaceutical order quantities

Lab equipment service fees unpaid after contract end

Healthcare IT vendor owed for implementation

Medical supply distributor owed by regional chain

How We Recover Healthcare & Medical Debts

1. Case Assessment

We analyze your healthcare & medical debt, review documentation, and develop a customized recovery strategy.

2. Strategic Outreach

Our specialists contact the debtor using industry-specific knowledge and local expertise for international cases.

3. Recovery & Resolution

We negotiate payment terms, arrange settlements, and ensure funds are recovered while protecting business relationships.

Healthcare & Medical Debt Collection FAQ

Ready to Recover Your Healthcare & Medical Debt?

Get a free case assessment and learn how we can help recover what you're owed. No win, no fee—you only pay when we succeed.

View Healthcare & Medical Case Studies